Services
Three Service Tiers for RIA Firms of Every Size
From $50M to $1B AUM, we have an operations solution that fits your firm. No software to manage. No staff to hire. Just operations execution that works.
OPERATIONS ESSENTIALS
$2,500/month
Best For:
Small firms (1–3 advisors)
$50M–$150M AUM
Low ACAT volume (<10/month)
Simple operations needs
You’re about to hire an ops person but want to try outsourcing first
Whats Includes:
Unlimited task execution
Basic automation
Manual workflow (we work off your existing systems)
Email/phone support during business hours
Up to 10 ACATs/month (fully managed)
Monthly operations report
What You’re Replacing:
Entry-level operations assistant ($45K–55K/year)
CRM software ($1,000–2,000/year)
Total: $46K–57K/year → SOS OS: $30K/year
You save $16K–27K + avoid hiring headaches
Disclaimer: One-time Onboarding Fee Quoated Separately.
Ops + Marketing
$5,000/month
Best For:
Growing firms (5–10 advisors)
$200M–$600M AUM
Moderate ACAT volume (10–20/month)
Want operations + marketing handled
Replacing or avoiding $65K+ operations manager hire
Whats Includes:
Everything in Essentials
Full automation platform deployed
CRM integration (automated sync with Wealthbox/Redtail/Salesforce)
Up to 20 ACATs/month (fully managed)
Automated review scheduling engine
Meeting task capture (AI-powered)
Marketing automation campaigns
Lead nurturing sequences
Monthly performance dashboard
What You’re Replacing:
Operations manager ($65K–75K/year)
Marketing coordinator ($50K–60K/year)
CRM + marketing software ($5K–8K/year)
Total: $120K–143K/year → SOS OS: $60K/year
You save $60K–83K + get better execution
Disclaimer: One-time Onboarding Fee Quoated Separately.
FULL SERVICE
$8,000/month
Best For:
Established firms (10–20+ advisors)
$600M–$1B+ AUM
High ACAT volume (20+/month)
Complex operations needs
Replacing or augmenting entire operations team
Whats Includes:
Everything in Ops + Marketing
Dedicated operations specialist (named person on your account)
Unlimited ACATs (fully managed)
Custom workflow development
Priority support (24-hour response)
Quarterly strategy sessions
White-label client communications (branded as your firm)
Compliance documentation support
What You’re Replacing:
Senior operations manager ($85K–95K/year)
Operations coordinator ($55K–65K/year)
Marketing specialist ($60K–70K/year)
Software stack ($8K–12K/year)
Total: $208K–242K/year → SOS OS: $96K/year
You save $112K–146K + no management overhead
Disclaimer: One-time Onboarding Fee Quoated Separately..
Optional Add-On Packages
Need more back-office processing than your tier includes? Add one of these packages.
Back-Office Processing Package
+$1,500/month
Adds:
15 dedicated back-office hours
Includes:
- Up to 10 RMD calculations & processing
- Up to 5 distribution requests/month
- Up to 3 beneficiary updates/year
- Unlimited simple form processing
Total with Essentials:
- $4,000/month (still less than Ops + Marketing)
Best For:
- Solo advisors with 10-15 retiree clients needing RMDs
Enhanced Back-Office Package
+$2,000/month
Adds:
20 dedicated back-office hours
Includes:
- Up to 20 RMD calculations & processing
- Unlimited distribution requests
- Unlimited beneficiary updates
- All form processing (account opening, changes, elections)
Total with Ops + Marketing:
$7,000/month (still less than Full Service)
Best For:
- Growing firms with 20-30 retiree clients or complex back-office needs
Note: Full Service tier includes unlimited back-office processing (no add-on needed)
See How Much You'll Save
Your Current Cost:
- Operations Manager Salary: $70,000/year
- Benefits (30%): $21,000/year
- Office Space/Equipment: $6,000/year
- Training & Replacement: $8,000/year
- Total: $105,000/year
SOS Firms Operations Cost:
- Ops + Marketing Tier: $60,000/year
- You Save: $45,000/year
PLUS Additional Value:
- No hiring, training, managing
- No replacement risk when they quit
- Immediate expertise (we’ve done this 1,000+ times)
- Scale up or down with no HR headaches
Frequently Asked Questions
Q: How is this different from hiring an operations manager?
A: We’re fractional operations—you get a full team of specialists for less than the cost of one full-time employee. No hiring, training, managing, or replacing when they leave. We’re operational in 2 weeks, not 3-6 months.
Q: How is this different from CRM software?
A: CRM software is a tool you still have to use. We’re an execution team that does the work for you. Most RIAs already have a CRM (Salesforce, Redtail, Wealthbox). We integrate with whatever you use and execute operations on your behalf.
Q: What CRM platforms do you work with?
A: All major platforms: Salesforce, Redtail, Wealthbox, Orion, Tamarac, Junxure, and others. We integrate with your existing systems—no need to switch.
Q: How quickly can you get started?
A: Typical onboarding: 2-7 days for initial setup, then we’re fully operational. Compare that to 3-6 months to hire and train an operations manager.
Q: What if we need more than 25/50/80 hours in a month?
A: Overage hours are billed at $150/hour (Essentials), $140/hour (Ops + Marketing), or $125/hour (Full Service). If you’re consistently exceeding hours, we’ll recommend upgrading to the next tier—it’s usually more cost-effective.
Q: Can we start with one tier and upgrade later?
A: Absolutely. Most clients start with Essentials to test the fit, then upgrade to Ops + Marketing within 3-6 months as they see value and want to outsource more. Upgrading takes 15 days notice with prorated billing.
Q: Do you work with firms outside the United States?
A: Currently we serve RIA firms in the United States only. We’re familiar with SEC/FINRA compliance requirements and work within those frameworks.
Q: What if I want to cancel?
A: Either party can terminate with 30 days written notice. Final month is prorated based on services provided. We’ll provide transition assistance for 30 days (billed at standard hourly rate).
Q: How do you ensure data security and compliance?
A: We follow FINRA and SEC data protection standards with encryption in transit and at rest. Annual SOC 2 audit planned. We operate under your compliance supervision—you retain all compliance responsibility as the RIA.